L’Allée Jewellery Refund policy 

Return & Exchange Policy


Non-Refundable Items:

The following items are not eligible for returns, exchanges, or refunds:

• Earrings: For hygiene reasons, earrings cannot be returned or exchanged. If earrings are purchased as a gift, please contact us for further assistance.

• Store Credit & Gift Cards: Non-refundable and cannot be exchanged for cash.

• Sale Items: Items purchased on sale are final sale and cannot be returned or exchanged.

• Bespoke Pieces: Custom or made-to-order items cannot be returned or exchanged.

Gifts:

• Gifts are not refundable but can be exchanged for a different item or store credit of equal value.

• If a gift was purchased at sale price, the store credit amount will reflect the purchase price at the time of sale.

Exchanges for Gifts:

If you received a gift and need to exchange it, please reach out to us with the gift details and we will do our best to assist.

Contact Us for Assistance

If you have any questions regarding your purchase, please contact us at lallee@pippatoledo.com .